Mac Support in London that always delivers

As experts in Mac support in London, our number one priority is to solve your IT problems quickly and efficiently. Once you’ve contacted us, we promise one of our Apple-certified Mac experts will return a support call within just one hour. For us, it’s about helping you meet your all-important deadlines, safe in the knowledge that we are taking care of your technology. And, by concentrating on what we do best – we enable you to do the same.

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From small business to big organisations, our aim is to keep your systems working 24/7. Look at some of the clients we’ve worked with.

Choose the solution that fits
your company

Premium Support Plan

SupportPlan’s fixed price Premium Support Plan offers Mac users complete peace of mind when it comes to IT support, services and technology solutions.

  • Fixed monthly price
  • Services, support and solutions for Macs & PC’s
  • Apple Certified Mac engineers
  • Guaranteed 1 hour call back
  • 98% of problems fixed remotely
  • Flexible 2, 4, 6, 8 hour on-site engineer options
  • Mix and match service choices
  • 24/7 remote server monitoring
  • Loan equipment provided
  • Free parts and labour
  • Health check every 6 months with recommendations
  • Technical site documentation
  • Proactive problem prevention
  • Central London location
  • 30+ years’ expertise
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Pay as you go

At SupportPlan, we recognise that not every business wants to invest in an ongoing IT maintenance contract, which is why we also offer a flexible Pay As You Go service to help support Mac users.

  • Only pay for what you use
  • Services, support and solutions for Macs & PC’s
  • Apple Certified Mac engineers
  • Guaranteed 2 hour call back
  • 98% of problems fixed remotely
  • Flexible 2, 4, 6, 8 hour on-site engineer options
  • Mix and match service choices
  • Access to our full range of services and solutions
  • Additional options available
  • Central London location
  • 30+ years’ expertise
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What we offer

Services, Support and Solutions for Macs

Apple Certified Engineers

1hr

Guaranteed 1 Hour Callback

99%

of Problems Fixed Remotely

Flexible 2, 4, 6, 8 Hour On-Site Engineer Options

Mix and Match Service Choices

Premium Support Plan With Fixed Annual Fee

Flexible Pay as You Go Option

24/7 Remote Server Monitoring

Loan Equipment Provided

Consultancy Approach

Central London Location

30yrs+

of Expertise

IT Support for Corporates

The corporate world may largely be wedded to PCs (which we can also fix) but across many major organisations there are often pockets of Mac users working in areas such as in-house design, brand development and marketing.

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IT Support for Creatives

Macs have been the tool of choice for designers ever since they arrived on the scene in the mid-1980s. Tradition and technology, performance and style, plus the ability to seamlessly integrate with other Apple devices such as iPad and iPhone make them the ‘go to’ piece of hardware for most creatives.

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A wide variety of services

Networking

Networking is such a broad term that it covers everything from reconfiguring office technology after a move; to security issues or the redesign of a server system.

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Training

Investing in the latest hardware and software is one thing, but if your employees don’t utilise it to its full capability, then the investment can be wasted.

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Cloud Services

Making the decision to move to cloud services can be harder than you think, which is why you and your business will benefit from talking to Central London based Mac experts, SupportPlan.

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IT Consultancy

As our business has grown over the last two decades, our own IT needs have changed too. Like many of you, we’ve expanded our premises, added new team members and upgraded our systems and software to keep pace with evolving trends.

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IT Auditing

We take our IT audits very seriously. We know they can sometimes be seen as nothing more than a way to get a foot in the door, but feedback from our customers shows they have really valued our input and been rewarded with improvements as a result.

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How we help

At SupportPlan the most important part of our business is your business.

Providing the technology support that helps you meet your deadlines and satisfy your own clients is what we do best.


Emergency IT Support

When the clock is ticking and your client is waiting, that’s always when things go wrong. Call our support line and we guarantee you a callback from one of our Apple-certified Mac engineers within just 1 hour.

Remote IT

Thanks to the expertise of our Mac engineers, our track record shows we can fix 98% of problems remotely online, so the most difficult thing you have to do is pick up the phone and call us.

Express service

Express service means face-to-face visits in 2 hours. If we can’t provide a solution online, our Central London location means we guarantee one of our expert Mac engineers will be with you within 2 hours.

More ways we can help

We Are Experts on All Things Mac

At SupportPlan we live and breathe Apple Macs, which is why you won’t find anyone better to help solve your Mac technology problems.

We are one of the top support providers in and around London, and our reputation for excellence has been earned by working with some of the best-known names in business; including the Institute of Directors, Conran Design Group, the Daily Mail Group, Procter and Gamble, Met Police, Snow & Rock, Selfridges, Scouts Association, Liberty, Estée Lauder and Asos, amongst others.

Why choose us?

Have questions? Need answers?

If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.

Contact us now!

Over 320 Satisfied Customers

Accreditations


It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.

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