Grok 3’s voice mode is unhinged, and that’s the point

xAI’s Grok 3 chatbot has added a voice mode with multiple personalities One personality is called “unhinged” and will scream and insult you Grok also has personalities for NSFW roleplay, crazy conspiracies, and an “Unlicensed Therapist” mode AI voice assistants are usually polite, informative, and calm when they respond to you. xAI’s Grok 3 has apparently decided to set that… Continue Reading

Ugreen 100W GaN Mini MagSafe Power Station review: Compact & powerful

Ugreen’s GaN-based power station packs a lot of juice inside a compact body with multiple USB ports and an Apple-certified adjustable MagSafe puck. Ugreen 100W GaN Mini MagSafe Power Station review: The Ugreen 100W GaN Mini MagSafe Power Station In a world filled with niche chargers, it’s hard for them to stand out. Everyone’s needs are different, which is why… Continue Reading

Amazon’s goal is to put an Echo screen in everyone’s house

Almost all of the time spent during Amazon’s February 26, 2025, ‘Devices and Services’ event was on Alexa Plus. It’s the glow-up we’ve been waiting for, seemingly making Alexa much more natural, leagues smarter, and potentially invaluably helpful. Even so, at the center of all the demos – including the ones led by Devices lead Panos Panay – was one… Continue Reading

Amazon launches Alexa+ as Siri advancements drag on

The AI assistant wars are heating up as Amazon announces Alexa+, an upgraded assistant powered by generative AI, while an upgraded Siri remains unfinished. Amazon Echo speakers with Alexa Amazon has unveiled Alexa+, an AI assistant designed to offer more natural interactions and personalized assistance. The development comes as Apple continues to enhance its own assistant, Siri, through its Apple… Continue Reading

Apple’s smart doorbell to utilize MagSafe, ring AirPods Pro

A known Apple leaker has shared a series of veiled hints about Apple’s rumored smart doorbell, and it may be further evidence for reverse charging coming to iPhones. Rumors suggest an Apple doorbell is on the way Investment in the future of Apple Home has increased since the Apple Car project was canceled. Rumors suggest one of Apple’s first smart… Continue Reading

No, Apple isn’t subliminally calling Trump a racist with its iPhone dictation feature

Conspiracy theorists believe Apple may be subliminally programming speech-to-text dictation users by briefly showing “Trump” when the word “racist” is said, which is obviously not true. Voice Memos showing the audio waveforms for the spoken words ‘Trump’ and ‘racist’ Machine learning algorithms can be fickle things. Apple’s on-device dictation is still run by machine learning algorithms built with massive data… Continue Reading

Apple’s $500 billion US investment announcement is business as usual

Apple’s latest $500B investment in the United States may sound like a big deal, but it’s clearly just a continuation of what it’s done for quite a few years already. Texas Instruments’ new semiconductor wafer fabrication plant in Lehi, Utah, supported by Apple. – Image Credit: Apple On Monday, Apple announced it is making a $500 billion program of investment… Continue Reading

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I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

Beth, Operations Manager

SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly.  Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

The team are very responsible and always go the extra mile in providing technical solutions in a user-friendly manner.

We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time.  I would recommend them to any company.

Design Manager, Colliers International

I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.

Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

Financial Director, Salter Baxter

We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

It’s reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.

Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

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