Gabby Petito murder documentary sparks viewer backlash after it uses fake AI voiceover

Netflix’s American Murder: Gabby Petito has upset some people for using an AI-generated voice to narrate Petito’s journal entries. Despite permission from Petito’s family, critics argue the AI voice raises ethical concerns. This isn’t the first occurrence of such debate, and it will likely keep happening as the technology improves. Netflix’s latest true-crime docuseries, American Murder: Gabby Petito, has stirred… Continue Reading

China ‘sinks’ 400 servers equivalent to 30,000 gaming PCs as it powers ahead with massive underwater data center project – but I wonder what GPU they use

Hainan’s underwater computing cluster matches the power of 30,000 gaming PCs operating simultaneously Seawater-cooled AI centers reduce energy costs and enhance security Microsoft abandoned underwater data centers after early trials China has deployed 400 high-performance servers beneath the sea as part of an expanding underwater data center in Lingshui, Hainan. China Media Group says this infrastructure will complete a year’s… Continue Reading

These are the best iPhone 16e cases that add MagSafe back

Apple didn’t include MagSafe support in the iPhone 16e. These cases will add back that magnetic magic. iPhone 16e and assorted cases – Image credit: Apple, UAG, Casetify The brand-new iPhone 16e is unusual for the iPhone 16 series, as it’s the only model that doesn’t specifically support MagSafe. It does work with Qi wireless chargers, but it completely lacks… Continue Reading

The rise of the TV monitor: MSI joins the likes of Samsung and LG with a smart monitor that offers Google TV and even a remote control

MSI’s Multi-Platform Streamer Prime app – no extra software needed Integrates Google TV with thousands of movies and shows The wireless display feature supports Google Cast and Miracast MSI has entered the smart monitor market with the launch of the Modern MD272UPSW, a UHD 4K display. The 27-inch IPS panel features a 3840 × 2160 resolution and a 60Hz refresh… Continue Reading

Siri in iOS 18.4 is getting worse before it gets better

Never mind that the beta of iOS 18.4 doesn’t include the promised Siri improvements yet, Apple’s voice assistant is now poorer than ever. The type of answer Apple promises Siri will be able to answer with Apple Intelligence. Image source: Apple Right from the start of Apple Intelligence, a key part of its promise has been that Siri will be… Continue Reading

Grab Amazon’s best Apple deals from $15 before the month ends

Month-end Apple deals are delivering cash savings on dozens of devices, with prices dipping to as low as $22.99. Save up to $360 on Amazon. – Image credit: Apple There are several attractive price drops at Amazon this week, ranging from an AirTag for $22.99 to Macs from $549. You can peruse top picks below, with a full roundup of… Continue Reading

Apple is rumored to be opening its first store in Oxford

England’s Oxford may be the next UK city to get an Apple Store, with local reports saying the company is looking to take over a prime shopping center spot. Inside Westgate Shopping Center, Oxford — image credit: Westgate Shopping Center Following the news that Apple is relocating its Apple Trafford Center to larger premises in the same Manchester mall, a… Continue Reading

Jony Ive reveals his iMac design took just three weeks

Famed Apple designer Sir Jony Ive has told the BBC about working with Steve Jobs, creating the iMac, and his decision to leave the company to create his own firm. Ive and Jobs had a close working relationship upon Jobs’ return to Apple. Sir Jony Ive has appeared on BBC Radio’s “Desert Island Discs” show in the UK, where a… Continue Reading

Rumor roundup: iPhone 17 Pro’s camera resolutions and layouts

There have been quite a few rumors about the iPhone 17 Pro’s camera system, many months before Apple actually introduces the new iPhone generation. Here’s everything the rumor mill has said about the imaging elements. The current triangular iPhone 16 Pro camera layout The camera system is one of the big selling points of the iPhone range. Frequently used in… Continue Reading

iOS 18.4 to bring Matter support for compatible robot vacuums

The first beta for iOS 18.4 adds support for controlling robot vacuums via Apple Home, with several high-profile models ready to support it. A number of robotic vacuums will soon be supported in iOS 18.4 The official release of iOS 18.4 is currently expected to be in April, but testing on the first beta is underway by developers. AppleInsider was… Continue Reading

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I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

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SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

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