TP-Link Deco BE5000 review: whole-home mesh Wi-Fi 7 on a budget

Managing your home network shouldn’t be a full-time job, and TP-Link’s Deco line of Wi-Fi 7 routers help keep things simple, connected, and future-proofed without breaking the bank. TP-Link Deco BE5000 review: an affordable, performant mesh network I’m coming from a set of Linksys Wi-Fi 6 routers that are mid-tier and run about $250 per node. Moving lower in the… Continue Reading

Ford announces NACS charger integration for EV Routing in Apple Maps

Owners of select CarPlay-compatible Ford models can now see NACS chargers along their planned route in Apple Maps. Ford has announced that NACS chargers will be visible along users’ planned routes in Apple Maps via CarPlay. Ford announced that the Mustang Mach-E and F-150 Lightning, which both support Apple Maps EV Routing in CarPlay, will now be able to automatically… Continue Reading

Apple teases revamped Apple Store for Westlake, Ohio

Apple Crocker Park looks to become the latest Apple Store to be relocated, although Apple has so far only confirmed that the current store is undergoing development. The current Apple Crocker Park store — image credit: Apple Following the relocation of stores such as the UK’s Apple Trafford Center, and the closure of Apple Northbrook in Chicago, a further store… Continue Reading

Apple Intelligence vision via AirPods camera is in active development

Apple is working on bolstering future Apple Intelligence efforts by working on AirPods with built-in cameras. AirPods Pro One of the many ways Apple has moved forward with Apple Intelligence is the introduction of Visual Intelligence, a feature that is used to acquire information and to get details of real-world items using an iPhone 16. However, Apple is also considering… Continue Reading

Apple’s rumored Home Hub said to be under employee testing

Apple’s long-rumored Home Hub peripheral is now rumored to be debuting in the second half of 2025, and is allegedly being taken home by select Apple employees for real-world testing. One concept for a future Apple Smart Home Hub. Various rumors have suggested that Apple will be making a big push into smart home accessories across the second half of… Continue Reading

Justice Department demands Google sell off Chrome in new filing

Following a court ruling that Google has abused its monopoly in search and online advertising, the judge in the case will consider proposed remedies from both the US Department of Justice as well as Google. The DOJ wants Judge Mehta to issue stiff penalties against Google’s monopolies. The DOJ originally brought an antitrust action against Google in late 2023 over… Continue Reading

Two Apple Card Daily Cash bonus offers to entice new signups

Apple is offering an alternative to its existing $75 welcome bonus for new Apple Card users, it can provide up to $200 in cash back over ten months, but you’ll have to act fast. If you haven’t already, it’s a good time to apply for an Apple Card. Apple has posted a second current bonus offer for its Apple Card,… Continue Reading

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If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.

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Over 320 Satisfied Customers

I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

Beth, Operations Manager

SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly.  Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

The team are very responsible and always go the extra mile in providing technical solutions in a user-friendly manner.

We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time.  I would recommend them to any company.

Design Manager, Colliers International

I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.

Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

Financial Director, Salter Baxter

We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

It’s reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.

Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

Accreditations


It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.

Bitwarden Certified Reseller
Google Workspace Essentials
IONOS Agency Partner
Dropbox Certified Administrator
Dropbox Certified Seller
Barracuda
Draytek
Mimecast Partners
Altaro Partners
Sophos Silver Partner
COMPTIA Network +
Cyber Essentials Certified – Security
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Apple Certified Support Professional
Adobe Accredited Sales Specialist: Creative Cloud for teams
Adobe Certified Sales Professional: Volume Licensing
Adobe Certified Sales Professional: Acrobat XI
Adobe Certified Sales Professional: Creative Suite 6
Microsoft Certified Technology Specialist
CompTIA Certified
Dell PartnerDirect Registered
VMWare Certified Professional 4
Microsoft Small Business Specialist
Kerio Certified Partner
Apple Certified System Administrator
Apple Consultants Network
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