Jackery 2000 Explorer review: Power when you need it

The Jackery Explorer 2000 provides an emergency power option that’s extremely handy during a power cut. It’s also portable enough for off-grid trips, if you can manage the weight. Jackery Explorer 2000 We live in an age where electronics, peripherals, and a connection to the internet are the lifeblood for work, careers, and day-to-day life. From computers to phones to… Continue Reading

iPhone chip maker TSMC plans $100 billion US investment

Apple’s iPhone processor supplier TSMC is reportedly about to announce a further $100 billion investment in the United States. TSMC investing $100 billion in the US Following Apple’s announcement of a $500 billion for US manufacturing — even if the money is less new investment than Apple suggests — TSMC is said to be committing its own billions to the… Continue Reading

iOS 18.4 and others arrive for second beta testing round

Apple is now on its second round of developer betas for the current generation, including iOS 18.4, iPadOS 18.4, macOS 15.4, tvOS 18.4, watchOS 11.4, and visionOS 2.4. Examples of Apple Intelligence at work. The new beta round follows after the first for iOS 18.4, iPadOS 18.4, macOS 15.4, tvOS 18.4, watchOS 11.4, and visionOS 2.4, which Apple introduced on… Continue Reading

I love Lenovo’s audacious design with the ThinkBook Flip laptop, but I dread how fragile it will be IRL

Lenovo’s “Codename Flip” ThinkBook is an 18.1-inch folding OLED AI laptop It offers five distinct modes for multitasking, collaboration, and creative workflows Still a concept for now, with no details on price, availability, or durability It’s clear Lenovo loves to “Think Different”, just as Apple once did. At CES 2025, it took the wraps off the ThinkBook Plus Gen 6… Continue Reading

If the AMD Radeon RX 9060 XT comes with a sub-$400 price tag, it might be the best-value graphics card PC gamers have ever seen

As you may have already seen, AMD officially showcased its upcoming Radeon RX 9070 and 9070 XT earlier this week, including pricing details that were an extremely welcome sight. Now, I’m starting to wonder about the Radeon RX 9060 – a GPU that, if priced correctly, could be an extremely attractive value proposition for PC gamers. Naturally, I’m not going… Continue Reading

Grab an iPad mini 7 for $399 with new March price drops

New iPad deals are in effect for March, with Apple’s latest iPad mini 7 back down to its lowest $399 price as Amazon and Best Buy engage in a price war. Save $100 on Apple’s iPad mini 7 – Image credit: Apple Nearly every iPad mini 7 is $100 off at Amazon and Best Buy, with iPad mini 7 prices… Continue Reading

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If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.

Contact us now!

Over 320 Satisfied Customers

I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

Beth, Operations Manager

SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly.  Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

The team are very responsible and always go the extra mile in providing technical solutions in a user-friendly manner.

We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time.  I would recommend them to any company.

Design Manager, Colliers International

I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.

Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

Financial Director, Salter Baxter

We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

It’s reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.

Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

Accreditations


It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.

Bitwarden Certified Reseller
Google Workspace Essentials
IONOS Agency Partner
Dropbox Certified Administrator
Dropbox Certified Seller
Barracuda
Draytek
Mimecast Partners
Altaro Partners
Sophos Silver Partner
COMPTIA Network +
Cyber Essentials Certified – Security
silver-small-midmarket-cloud-solutions
Apple Certified Support Professional
Adobe Accredited Sales Specialist: Creative Cloud for teams
Adobe Certified Sales Professional: Volume Licensing
Adobe Certified Sales Professional: Acrobat XI
Adobe Certified Sales Professional: Creative Suite 6
Microsoft Certified Technology Specialist
CompTIA Certified
Dell PartnerDirect Registered
VMWare Certified Professional 4
Microsoft Small Business Specialist
Kerio Certified Partner
Apple Certified System Administrator
Apple Consultants Network
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