Apple reported to have killed the project to create Mac-connected AR glasses

According to a new leak, Apple has pulled the plug on a project that allegedly hoped to produce lower-cost augmented reality glasses after the project seemingly couldn’t meet executive expectations. “Apple Glass” render by iPhone_lov_er on Instagram The device in question would have looked like a standard pair of glasses, but would feature built-in displays. It also would have required… Continue Reading

How Visual Intelligence gets more powerful on iPhone 16 in iOS 18.3

Visual Intelligence may be the most powerful Apple Intelligence feature. Here’s what it is, how it works, and we’ll go through several different real world examples. Visual Intelligence is exclusive to the iPhone 16 series Apple added Visual Intelligence with iOS 18.2 and you’ll need an iPhone 16 or iPhone 16 Pro to use it. Sorry, iPhone 15 Pro users.… Continue Reading

Largest desktop hard drive ever breaks another record; 28TB Seagate Expansion desktop hard drive has lowest Terabyte cost I’ve seen in 2025

STKP28000400 is a 28TB desktop hard drive from Seagate’s popular Expansion family It includes Seagate’s Data rescue service should the drive fail to work Despite its massive capacity, it still features the now-obsolete USB-A port Best Buy has listed the Seagate STKP28000400 desktop hard drive as part of its well-known Expansion series, featuring an impressive 28TB capacity. The size of… Continue Reading

Apple may be considering a restart of advertising on X

A quick blurb in a larger story about increased advertising spend from Amazon suggests Apple may have considered resuming ads on X, but recent controversial acts by Elon Musk may affect its decision. The X logo that replaced the Twitter blue bird It seems in the run-up to inauguration day, Apple may have at least considered or had discussions about… Continue Reading

Watch out Nvidia, a Linux leak revealing three new Intel Arc Battlemage GPUs may challenge the RTX 5000 series

New Linux leak may have revealed Intel Battlemage GPUs The recent Linux patch had three code numbers If true, this could challenge Nvidia’s 5000 series GPUs Intel’s upcoming Arc Battlemage graphics cards have gotten plenty of media attention through rumors, reports, and just recently an official reveal from Intel itself. But a recent Linux leak has revealed several new cards,… Continue Reading

Apple Hearing Study confirms Super Bowl fans get really loud

People are exposed to more noise in the United States during special events like the Super Bowl, the Apple Hearing Study has confirmed, with elevated levels happening well before the game takes place. Apple Hearing Study on the Apple Research app, and the Apple Watch Noise app. Image credit: Apple The Super Bowl is one of the most-watched live events… Continue Reading

North Korean Lazarus hackers launch large-scale cyberattack by cloning open source software

Lazarus was seen poisoning open source software with infostealers The campaign is dubbed Phantom Circuit, and targets mostly European software devs Multiple repositories were found poisoned with malware The notorious North Korean hackers Lazarus have been targeting software developers, particularly those in the Web3 industry, with infostealing malware, grabbing their credentials, authentication tokens, and other valuable data, experts have warned.… Continue Reading

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I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

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SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly.  Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

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We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time.  I would recommend them to any company.

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I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

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Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

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We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

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Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

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