Blog

Businesses are facing an “AI Divide” – which could be the difference between success and failure

Microsoft report warns of “AI Divide” across businesses Those who fail to engage or prepare could majorly lose out AI Agents could play a particularly key role, if they are implemented correctly Businesses across the UK are facing a tough outlook if they fail to embrace the possibilities and potential benefits offered by AI tools, new research has claimed. The… Continue Reading

Save $50 on Apple’s new M3 iPad Air with Best Buy Total

The first M3 iPad Air deal is here, with Best Buy knocking $50 off the new 2025 iPad Air for Total members. Save $50 on the brand-new iPad Air. To take advantage of the savings, head over to Best Buy. If you’re an existing Total member or willing to become one, you can save $50 off the iPad Air. Priced… Continue Reading

You can now access Gemini from your iPhone’s lock screen

Google Gemini has six new iPhone lock screen widgets Gemini also has new iPhone Control Center shortcuts The widgets include instant access to voice input, image recognition, and file analysis Google just made it a whole lot easier to talk to Gemini on an iPhone, even before it’s unlocked. The Gemini app now offers widgets for iPhone lock screens and… Continue Reading

Dassault Systèmes teams up with Apple to use Vision Pro headsets to bring spatial CAD to life

Apple and Dassault Systèmes team up to launch Vision Pro app Enterprise manufacturers and home designers are both catered for “Two big brains” launched two big apps that require “no special skills” Dassault Systèmes has partnered with Apple to try and bring its 3D product design, simulation and manufacturing software into a totally new era. At the core of the… Continue Reading

Assassin’s Creed Shadows to finally debut in March for Mac and iPad

Following a series of delays, Ubisoft’s Assassin’s Creed Shadows is set to finally debut on March 20 across platforms including Mac and iPad. Assassin’s Creed Shadows will launch on March 20 for Mac, PC, and consoles. Assassin’s Creed Shadows takes the iconic franchise to 16th-century feudal Japan. Players will be able to switch between two protagonists of completely different backgrounds… Continue Reading

Samsung has launched a flexible portable monitor complete with a briefcase, one that seems to come straight from a James Bond movie

Samsung’s latest OLED screen ecosystem concept wants to foster a seamless ‘multiple screen experience’ Power-efficient On-Cell Film (OCF) technology boosts brightness Integrated grip handle enhances portability Samsung has introduced a concept that blends rugged portability with futuristic design – an 18.1-inch OLED portable monitor with a 4.5R folding radius, that transforms into a briefcase-like form with an integrated grip handle.… Continue Reading

iPad, iPad Air, iPad Pro buyer’s guide: which iPad to buy in early 2025

Apple’s March iPad lineup changes introduces a new entry-level model and updates the iPad Air. Here’s which iPad is best in early 2025, at any price point. Apple’s iPad family, as of March 2025 Like other products in the Apple ecosystem, the iPad family of devices covers a very wide range of price points. If you’re looking for a budget… Continue Reading

Apple goes to court to fight UK demand for iCloud encryption backdoor

Apple is taking the UK government to court over efforts to force the company to weaken iCloud encryption. iCloud security is on the line The case, filed under the Investigatory Powers Act (IPA), seeks to compel Apple to create a backdoor that would allow law enforcement access to user data, not just in the UK but potentially in other countries… Continue Reading

Apple iPad Air M3 launch live updates – and is a new MacBook Air still coming too?

Apple CEO Tim Cook channeled his inner Phil Collins this week by posting “There’s something in the Air” as a teaser; and now we know which Air he meant – Apple has just announced a new iPad Air M3 tablet with a refreshed Magic Keyboard. Will that be the only Air update from Apple this week? We’re staying tuned and… Continue Reading

Opera’s new AI agent web browser just reinvented web browsing – here’s 5 ways it could completely change the internet

Interest in AI agents that can peruse the internet on your behalf has ticked up of late, partly thanks to OpenAI’s Operator, along with Browser Use and the recently released Proxy 1.0. Popular browser provider Opera has joined in to offer a tool that will actively do tasks on the web for you. If this catches on, the way we… Continue Reading

Jackery 2000 Explorer review: Power when you need it

The Jackery Explorer 2000 provides an emergency power option that’s extremely handy during a power cut. It’s also portable enough for off-grid trips, if you can manage the weight. Jackery Explorer 2000 We live in an age where electronics, peripherals, and a connection to the internet are the lifeblood for work, careers, and day-to-day life. From computers to phones to… Continue Reading

New in iOS 18.4 beta 2: Visual Intelligence on iPhone 15 Pro, Apple Vision Pro app, more

The second developer beta of iOS 18.4 brings Visual Intelligence to the iPhone 15 Pro, and introduces an Apple Vision Pro app along with new Emoji characters. Apple has released the second developer beta of iOS 18.4. On Monday, Apple released iOS 18.4 developer beta 2 with the build number 22E5216h, replacing the previous 22E5200s. The software release comes a… Continue Reading

Fingerprints and splatters: New emoji arrive in iOS 18.4 developer beta

Apple has included a number of new emoji in the iOS 18.4 developer beta, with characters proposed by the Unicode Consortium in May 2024 finally making their way for use in Messages. Seven new emoji in the iOS 18.4 developer beta Apple’s second developer beta for iOS 18.4 adds a number of new features, including some new emoji characters. The… Continue Reading

iPhone chip maker TSMC plans $100 billion US investment

Apple’s iPhone processor supplier TSMC is reportedly about to announce a further $100 billion investment in the United States. TSMC investing $100 billion in the US Following Apple’s announcement of a $500 billion for US manufacturing — even if the money is less new investment than Apple suggests — TSMC is said to be committing its own billions to the… Continue Reading

iOS 18.4 and others arrive for second beta testing round

Apple is now on its second round of developer betas for the current generation, including iOS 18.4, iPadOS 18.4, macOS 15.4, tvOS 18.4, watchOS 11.4, and visionOS 2.4. Examples of Apple Intelligence at work. The new beta round follows after the first for iOS 18.4, iPadOS 18.4, macOS 15.4, tvOS 18.4, watchOS 11.4, and visionOS 2.4, which Apple introduced on… Continue Reading

Have questions? Need answers?

If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.

Over 320 Satisfied Customers

I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

Beth, Operations Manager

SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

We cannot recommend SupportPlan more highly. Not only have SupportPlan provided an impeccable service; they have also been a true partner of the agency providing excellent counsel re our IT requirements and valuable cost-saving advice.

The team are very responsible and always go the extra mile in providing technical solutions in a user-friendly manner.

We wish Lance and the SupportPlan team our best and have been honoured to work with them.

Annabel McAvoy, Managing Partner, APR Communications LLP

All unforeseen problems were handled smoothly and calmly with the expertise of the engineers…[SupportPlan] sold me solutions and not technology.

Reginald Thompson, Conran Design Group Ltd

SupportPlan are fast, efficient, friendly and very knowledgeable. They have resolved any problems I have thrown their way and in quick time. I would recommend them to any company.

Design Manager, Colliers International

I rely on SupportPlan. Even though I’m able to carry out certain tasks, it’s reassuring to know that SupportPlan is on the other end of the phone if I need them for back up.

Neil Hickford, Four IV Design

I work in a very busy marketing team. Knowing that SupportPlan are there to help us, in case of any problems has always been reassuring. They proved it one day when my Mac broke down as I was facing a tough deadline. Not only did SupportPlan swiftly replace the faulty computer, but their engineer also transferred all my files to the new Mac, enabling me to get back to work right away.

Claudia Mansaray, Marketing Communications Executive, Alzheimer's Society

I had the opportunity to work with your engineer via telephone today. I was so impressed with his helpfulness, knowledge and professionalism that I felt that I should send this email complement. Who ever hired him made the right decision. I will certainly be recommending your company to any other company I work with.

John McCrudden, MSc MCSE ACTC JNCIS-ER, "IT Infrastructure Specialist", Mitie Business Services

SupportPlan’s engineers have the knack for solving problems quickly by asking jargon-free questions that make a user feel like an IT expert.

Christine Holdforth, Manager, Corporate Publicity and Design Studio, Department of Education and Skills

SupportPlan is unusual in that the ‘top man’ is much more hands on with his clients than in other comparable organisations and is happy to step in when required. The engineers are responsive in a crisis and devote themselves to solving the problem efficiently.

Irena St John-Brooks, Managing Director, Pension Publications Ltd

SupportPlan are a rare breed in that they genuinely understand creative agencies and how we use IT in the business. They provide all our day-to-day IT support in a seamless and proactive way as well as advising us at a strategic level.

Financial Director, Salter Baxter

We were very impressed not only by the promptness of response but also by the consistency for the support…our Mac users were able to build up a strong working relationship with the regular team of experts from SupportPlan.

Richard Swann, IT Manager, Institute of Directors

I thoroughly recommend SupportPlan for whatever creative IT needs you may have…their expert knowledge is worth their weight in gold, let alone the service and range of services they back this up with. They are and always will be constant to my working life, as they have never let me down.

Neil Carter, Studio Manager, Penna Plc.

It’s reassuring to know that I have the breadth of skills of the SupportPlan team to back me up when I need them.

Gareth Perry, Group IT Manager, Eaglemoss

I have no hesitation recommending SupportPlan. They have maintained our computers for 12 years and they have ensured that any problems are resolved on the same day so we experienced as little down time during working hours. Their technicians are extremely knowledgeable and are always polite and helpful.

Maria Grasso, mgdc design consultants

Accreditations

It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.