Apple is rumored to be opening its first store in Oxford

England’s Oxford may be the next UK city to get an Apple Store, with local reports saying the company is looking to take over a prime shopping center spot. Inside Westgate Shopping Center, Oxford — image credit: Westgate Shopping Center Following the news that Apple is relocating its Apple Trafford Center to larger premises in the same Manchester mall, a… Continue Reading

Jony Ive reveals his iMac design took just three weeks

Famed Apple designer Sir Jony Ive has told the BBC about working with Steve Jobs, creating the iMac, and his decision to leave the company to create his own firm. Ive and Jobs had a close working relationship upon Jobs’ return to Apple. Sir Jony Ive has appeared on BBC Radio’s “Desert Island Discs” show in the UK, where a… Continue Reading

Rumor roundup: iPhone 17 Pro’s camera resolutions and layouts

There have been quite a few rumors about the iPhone 17 Pro’s camera system, many months before Apple actually introduces the new iPhone generation. Here’s everything the rumor mill has said about the imaging elements. The current triangular iPhone 16 Pro camera layout The camera system is one of the big selling points of the iPhone range. Frequently used in… Continue Reading

iOS 18.4 to bring Matter support for compatible robot vacuums

The first beta for iOS 18.4 adds support for controlling robot vacuums via Apple Home, with several high-profile models ready to support it. A number of robotic vacuums will soon be supported in iOS 18.4 The official release of iOS 18.4 is currently expected to be in April, but testing on the first beta is underway by developers. AppleInsider was… Continue Reading

I used NoteBookLM to help with productivity – here’s 5 top tips to get the most from Google’s AI audio tool

The idea of AI podcasts built from whatever documents you have lying around still feels like a trick of some kind, but Google’s NotebookLM has shown me repeatedly that it can make informative, if not always lively, audio episodes on whatever subject I like. The concept is simple: texts and transcripts become conversations among AI characters. They might casually discuss… Continue Reading

Hands on with Apple Intelligence on Apple Vision Pro

Apple has finally released the first betas for the next release cycle, and visionOS 2.4 includes support for Apple Intelligence on Apple Vision Pro. Here’s how it works. Apple Intelligence arrives on Apple Vision Pro Unsurprisingly, Apple Intelligence has rolled out on Apple Vision Pro without much left out. Some parts get the visionOS UI flair, but everything that is… Continue Reading

Recipes, restaurant reviews, and kitchen tips coming to Apple News+

Apple’s subscription news service is expanding in iOS 18.4 to bring Apple News+ Food, a curated collection including tens of thousands of recipes. The new Apple News+ Food While iOS 18.4 has only just entered developer beta, Apple has already publicly announced a new feature that will debut when the update is made public in the next few weeks. Apple… Continue Reading

Apple Intelligence is coming to Apple Vision Pro in April

Apple continues to go all-in on Apple Intelligence, as the company announces it will bring its suite of AI-powered features to the Apple Vision Pro in visionOS 2.4. Image Playground on the Apple Vision Pro On Friday, Apple announced the features it soon plans to roll out to the Apple Vision Pro. The update is quite significant and will add… Continue Reading

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I just wanted to say thank you for the visit today from SupportPlan. The engineer picked up many issues that we had outstanding and was professional and tireless! Really grateful for all his support and expertise today.

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SupportPlan has been a highly valued supplier to APR Communications, supporting our luxury PR agency from 1997 until 2018 when the company merged to become ANM.

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