Pay as you go

At SupportPlan, we recognise that not every business wants to invest in an ongoing IT maintenance contract, which is why we also offer a flexible Pay As You Go service to help support Mac users.

Mac Support London - SupportPlan > Pay as you go

Ideal for smaller Mac-based businesses or larger operations with clusters of Macs, this option still gives you access to our Central London-based team of Apple-certified engineers with a budget to suit your needs.

Our Pay As You Go service delivers expert online support, one of our engineers will contact you within just an hour of your first call and we have a 98% success rate of fixing problems remotely. If we need to visit your premises, one of our highly-qualified engineers can be with you in as little as two hours.

Alternatively, our standard service will have an engineer at your door within just four hours or, if you don’t have any demanding deadlines and have a little time on your hands, our six or eight hour call-out options offers the most cost-effective approach.

To help keep you up-and-running at all times, our Pay As You Go options also include unlimited access to our telephone helpline and a yearly SupportPlan review to help identify any potential issues.

Our Mac engineers and experts have all the latest information at their fingertips and our extensive range of IT Solutions is aimed at helping businesses like you to proactively plan for the future.

So if you need advice on anything from Hardware and Software Procurement to Server Management and Internet Connectivity, speak to our team.

And, because you only pay for the services you use – the IT budget is entirely in your hands.

Only pay for what you use
Services, support and solutions for Macs & PC’s
Apple Certified Mac engineers
Guaranteed 2 hour call back
98% of problems fixed remotely
Flexible 2, 4, 6, 8 hour on-site engineer options
Mix and match service choices
Access to our full range of services and solutions
Additional options available
Central London location
30+ years’ expertise

Have questions? Need answers?

If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.

Over 320 Satisfied Customers

Accreditations

It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.