IT Support for Corporates

The corporate world may largely be wedded to PCs (which we can also fix) but across many major organisations there are often pockets of Mac users working in areas such as in-house design, brand development and marketing.


While in-house IT departments will no doubt be experts at solving technology problems on Windows computers; dealing with a slow-running Apple Mac when a designer needs to meet a deadline, or a machine keeps randomly losing its Wi-Fi connection in the middle of preparing the graphics for a Board presentation, it can be harder to find a quick fix.

Central London based SupportPlan is perfectly placed to handle such crises. With more than 20 years’ experience and a team of Apple-certified Mac engineers, we promise to contact you within just one hour of the first call to our support line.

That means we can solve your problems quickly and efficient, giving you the technology solutions that allow you to meet the most critical of business demands.

Our remote support capability means our Mac engineers can fix 98% of problems online and, if face-to face support is needed, then our operation in the heart of London enables us to be with you within as little as two hours.

We offer flexible payment options, including a Pay As You Go service, while investing in our value-for- money Premium Support Plan plan includes free labour and free parts. And, on the rare occasion we need to bring your machine back to base for more work, using this options means we will loan you a replacement machine until our work is finished.

We also recognise that in a corporate environment where Macs and PCs exist side-by- side, issues such as Cross Platform Integration and Mobile Device Management  are essential to good business practice and we can provide Virtual IT Manager support giving your own in-house IT team the benefit of sharing our Mac expertise.

Choose the solution that fits
your company

Premium Support Plan

SupportPlan’s fixed price Premium Support Plan offers Mac users complete peace of mind when it comes to IT support, services and technology solutions.

  • Fixed monthly price
  • Services, support and solutions for Macs & PC’s
  • Apple Certified Mac engineers
  • Guaranteed 1 hour call back
  • 98% of problems fixed remotely
  • Flexible 2, 4, 6, 8 hour on-site engineer options
  • Mix and match service choices
  • 24/7 remote server monitoring
  • Loan equipment provided
  • Free parts and labour
  • Health check every 6 months with recommendations
  • Technical site documentation
  • Proactive problem prevention
  • Central London location
  • 30+ years’ expertise
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Pay as you go

At SupportPlan, we recognise that not every business wants to invest in an ongoing IT maintenance contract, which is why we also offer a flexible Pay As You Go service to help support Mac users.

  • Only pay for what you use
  • Services, support and solutions for Macs & PC’s
  • Apple Certified Mac engineers
  • Guaranteed 2 hour call back
  • 98% of problems fixed remotely
  • Flexible 2, 4, 6, 8 hour on-site engineer options
  • Mix and match service choices
  • Access to our full range of services and solutions
  • Additional options available
  • Central London location
  • 30+ years’ expertise
Read More

Have questions? Need answers?

If you have any IT related issues, we have the solution for you. Whether you need long-term Mac and PC support or an urgent fix, don't hesitate and get in touch.

Contact us now!

Over 320 Satisfied Customers

Accreditations


It’s not just our customers that recognise our hard work, we are accredited by Apple, Microsoft, Dell, HP, VMWare, Juniper, Kerio, Archiware P5, as well as many other manufacturers.

Our clients range from corporate giants, to hundreds of smaller businesses, many of whom rely on us to be their virtual IT department. They know we will never compromise on providing the right person for the right IT challenge and that’s why we’re the obvious first port of call when IT support is needed.

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